railways Archives - Citizen Matters, Blogs

Difficulties in booking online on Indian Railways

December 26, 2018 Deepa Mohan

The new IRCTC website should make booking easy, right? Wrong! I booked for a train, and then decided to advance the date of travel. I knew this was possible, but could not find out any

Cheating by catering staff on Southern Railways

September 1, 2016 Deepa Mohan

It’s disgusting to see the many small ways (adding up to large totals) in which the catering contract staff on Southern Railways cheat the passengers. On the 26th of July, 2016, I travelled by the

Senseless signs on Indian Railways

March 25, 2015 Deepa Mohan

On my train journeys, recently, I have come across this sign in the A/C 2-Tier coaches: I fail to see any sense or logic in this. The air-conditioner in the railway coach is running (or,

Centralized Railway contact numbers

January 2, 2015 Deepa Mohan

Centralised numbers released by Indian Railways for citizens’ convenience 9760534983 : TTI, Reservation & Meals 9760500000 : cleaning 9760534057 : problem in coach 9760534060 : electricity problems 9920142151 : enquiry problems 9760534063 : RPF & Security 9760534069 : drinking

Where is Swacch Bharat? Definitely not on Indian Railways!

December 10, 2014 Deepa Mohan

Litter along the railway tracks I travelled from Bangalore to Delhi and all along the tracks, I found vast quantities of plastic and other litter, thrrown not only by careless passengers, but, to my horror,

Facilities for passengers and visitors at City Railway Station

May 31, 2014 Deepa Mohan

It was very nice indeed to use the new escalator in use at the City Railway Station, yesterday. This escalator is on the side opposite the underground passage, and takes visitors up to the overbridge

Railway vendors make money as prices rise

December 18, 2013 Deepa Mohan

Recently, I had an occasion to travel on a couple of very long journeys (Bangalore to Guwahati and back, and Bangalore to Ahmedabad and back). The Indian Railways had just raised the price of all

Amenities at City Railway Station

November 20, 2013 Deepa Mohan

Did you know that so many amenities exist in the Bangalore City Railway Station? Here is the list of amenities provided at the City Railway Station. Such things as, “Comesum is a 24hr multi cuisine

Captured

Your Attention Please

July 17, 2011 City Shutterbug

It’s amazing that at our railway stations we announce arrivals and departures in Kannada, English and Hindi. This picture shot at Cantonment Station. Pic by Ravi Kaushik ⊕