It started with a few shopkeepers giving customers change in the form of boiled sweets or toffees; but now it seems to have developed into a form of payment! At most toll roads. Toll collectors don’t even bother to give change, but hand over the receipt for the toll, with some cellophane-wrapped candy. They actually act affronted when one tells them that one will not accept this as change, and grudgingly part with the change in coins, which,obviously, they had all along.
Every “toffee” or candy may represent one rupee, but the customer is being shortchanged, because these sweets have been obtained at less than Rs.1 each. Over a period of hours, days, months…one can only speculate about the extra cash being pulled in at all these points.
it’s bad enough when shopkeepers do it…but to have toll operators doing it brazenly is extremely irritation. Are we, as customers and road-users, to take this lightly? One might think, “it’s just a few rupees” and pocket the “change” or pass it on to the children in the back seat…but a “few rupees” is not what it is. It’s definitely hundreds of rupees, each day.
Is there a forum where we can protest, and put an end to this pernicious practice of subtle cheating the public?