In spite of my writing to BMTC several times on this topic, I have never received a response, nor has anything been done.
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It was a rainy evening, I came out of Goethe Institut, Indira Nagar, wanting to take a bus home. I knew my route number – 201. But, where was the bus stop? In the rain and the dark, I could hardly see the route numbers on the buses that passed (it didn’t help that the route numbers were not illuminated in most buses.)
There were several stops, but not one had any bus routes on them. I did not know where to stand to get the bus. Ultimately, I had to ask several people (without knowing if the information they gave was accurate) and found the bus stop.
Why, when bus stops devote so much space to advertising, can they not display what I think is vital information for bus users… the route numbers that stop at the particular bus stop? Why has this not been implemeneted? Why do bus commuters not protest against this blatant customer-unfriendly practice?
Also, in many places like Basvanagudi, there is no way of even telling where the bus stop is. Would it be so difficult to put up a sign at the bus stop?
One more letter and email is on its way from me to BMTC, but I fear it will get the same response as all my previous ones… viz, nothing.