All of us have problems with our banks from time to time. But when the problem lasts, unresolved, beyond 30 days, many of us are not aware that we can turn to the Banking Ombudsman at the Reserve Bank of India.
to go to the Reserve Bank Ombudsman’s website, and file your complaint. One of my techie friends was very impressed by the quality of the site…there’s a provision to send the whole mail trail of your correspondence with the Bank as a pdf, too, or send a screenshot.
for the list of Ombudsmen.
Hope this helps some frustrated bank consumers!
For grounds of complaint and other details, see Prashanth Chengi’s post at