Southern Railways e-booking suspended suddenly

I went to the Southern Railways site to book a ticket and got this message: ”
E-ticketing facility has been temporarily stopped. Inconvenience caused is deeply regretted.”. Why are we at the mercy of a monopolistic service who are so customer-unfriendly?

Not a word of explanation….or any information about when the service will be restored.

Why do we get such shoddy service from our Government departments?

Support Citizen Matters - independent, Reader-funded media that covers your city like no other.DONATE
About Deepa Mohan 767 Articles
Deepa Mohan is a freelance writer and avid naturalist.