Southern Railways e-booking suspended suddenly

I went to the Southern Railways site to book a ticket and got this message: ”
E-ticketing facility has been temporarily stopped. Inconvenience caused is deeply regretted.”. Why are we at the mercy of a monopolistic service who are so customer-unfriendly?

Not a word of explanation….or any information about when the service will be restored.

Why do we get such shoddy service from our Government departments?

Deepa Mohan
About Deepa Mohan 715 Articles

Deepa Mohan is a freelance writer and avid naturalist.